Privacy Policy

Privacy Policy

Last updated: 19/04/2026

This Privacy Policy explains how Sounds Real collects, uses, and protects your personal data when you visit or make a purchase from www.soundsreal.co.uk.

We are committed to protecting your privacy and handling your data transparently, in accordance with the UK GDPR and the Data Protection Act 2018.

1. Who We Are

Business name: Sounds Real
Location: United Kingdom
Contact email: hello@soundsreal.co.uk

We are the data controller responsible for your personal data.

2. What Data We Collect

We may collect and process the following types of personal data:

a) Information you provide directly

Name
Email address
Billing details
Project details (e.g. creative briefs for sonic logos)

b) Automatically collected data

IP address
Browser type and version
Device information
Pages visited and time spent on site

c) Payment information

Payments are processed via third-party providers (e.g. Stripe, PayPal). We do not store full payment details.

3. How We Use Your Data

We use your data to:

Provide and deliver our services (e.g. sonic logo creation)
Process payments and orders
Communicate with you about your project
Improve our website and services
Send occasional updates or marketing (only if you opt in)

4. Legal Basis for Processing

We process your data under the following legal bases:

Contract: to deliver services you purchase
Legitimate interests: to improve our services and website
Consent: for marketing communications (you can withdraw anytime)
Legal obligation: where required by law

5. Sharing Your Data

We do not sell your personal data.

We may share your data with:

Payment processors (e.g. Stripe, PayPal)
Hosting providers
Analytics tools (e.g. Google Analytics)

All third parties are required to respect your data and comply with data protection laws.

6. Data Retention

We only keep your data as long as necessary:

Client/project data: up to 6 years (for tax/legal purposes)
Marketing data: until you unsubscribe

7. Your Rights (UK GDPR)

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Data portability
Withdraw consent at any time

To exercise your rights, contact us at: hello@soundsreal.co.uk

You also have the right to complain to the Information Commissioner’s Office (ICO).

8. Cookies

We use cookies to:

Improve website performance
Analyse traffic
Enhance user experience

You can control cookies through your browser settings.

9. Data Security

We take appropriate measures to protect your data, including:

Secure hosting
Encrypted connections (SSL)
Limited access to personal data

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated date.

12. Contact Us

If you have any questions about this policy or your data:

📧 Email: hello@soundsreal.co.uk
🌐 Website: www.soundsreal.co.uk